Password Reset/Recovery

• Click here to reset your password

Service Desk

• Phone: 1-888-206-0368 or dial #611 from an Associa network phone

  Technical resources are available 24 hrs/day
  (Monday 7AM CT - Friday midnight CT and Saturday 9AM - 5PM CT)

• Email: servicedesk@associaonline.com

Human Resources

• Benefits: benefits@associaonline.com
• Internal Communications: aic@associa.us
• Job Openings: https://associaonline.com/about/careers

Associa Safe Line

• Toll-free (English): 800.398.1496
• Toll-free (Espanol): 800.216.1288
• Email: reports@lighthouse-services.com
• Online: https://www.lighthouse-services.com/
  • Click on the maroon "Submit Report" button in the top right corner
  • Username: associahotline
  • Password: 800hotline
• Fax: 215-689-3885

Citrix

• Click here to log on to Citrix
• Click here to log on to NEW Citrix Windows 10

Associa OnCall

• Associa OnCall Service service@associaoncall.com
• ARI Maintenance and Roadside Assistance: 1-800-CAR-CARE (1-800-227-2273)
• ARI Vehicle/Driver/Fuel Card/Pin Assistance: 1-855-50-ASSOC (1-855-502-7762)
• AIAI Auto and Insurance Claims: 214-272-4114

Office Locations

• Click here for a list of Associa offices